Frequently Asked Questions
Find answers to common questions about our products and services
Are your phone cases compatible with wireless charging?
Yes, all Topologie phone cases are designed to be fully compatible with Qi-standard wireless chargers.
How do I attach the Wares System straps to my bag or case?
Our interchangeable straps feature a patented carabiner system. Simply clip the hooks onto the dedicated anchor points on your Topologie case or bag.
What materials are used in your climbing-inspired ropes?
We use premium quality, high-durability polyester and nylon cords designed to mimic professional climbing gear for maximum longevity.
Can I wash my Topologie bag?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry to maintain the structural integrity and water-repellent coating.
Is the phone strap length adjustable?
Most of our rope straps feature an adjustable sliding knot or buckle system, allowing you to customize the length for crossbody or neck carry.
Do you offer a warranty on your hardware?
Yes, we provide a 1-year limited warranty against manufacturing defects on all hardware, including carabiners and buckles.